All items are made on demand to fit your individual needs! Being so, please allow up to 2 weeks for your order to be processed and shipped. all sales are final and no exchanges or returns are permissible. Please take extra time to ensure you have selected the correct item & size before checking out.

Once your order ships, you will receive a shipment notification email with your tracking information. You can also check shipment information at any time by logging into your customer account on our store.

If you receive an item that is incorrect, defective, or damaged, please email contact@native.supply within 7 days of delivery and our team will be in touch to help provide a solution.

INTERNATIONAL ORDERS

• For international orders, the shipping carrier will vary depending on your location and/or preference.

• International shipping services typically (though not always) offered:
  • USPS Priority Mail International (aka Priority Mail International)
  • DHL Express Worldwide (aka Worldwide)

• If you choose to ship via USPS Priority Mail International, please note that we are unable to assist with any questions regarding the package while it's in transit. If you have questions about the location and/or status of a shipment of this kind, please reach out to USPS directly.

• Some countries may impose additional import taxes or duties (i.e. VAT). If this is the case, any additional fees are the responsibility of the customer. Should the customer not pay these fees for any reason, the shipping carrier may choose to destroy the package or return the package to us. In either event, we are not held responsible and no refund or replacement will be issued for the items or shipping charges paid.

• It is the customer's responsibility to be knowledgeable of their package's transit status by using the tracking information that is sent to the email addresses provided by the customer at checkout. If the customer sees their package is "on hold" for any reason, it is recommended they reach out to the shipping carrier for more information.

ORDERS INSIDE THE USA

• Domestic U.S. shipping services currently offered:
• USPS First Class Mail (packages weighing less than 1lb)
• USPS Priority Mail
• UPS Ground